windb Terms & Conditions — Player Agreement
Please read these terms carefully before using windb. By accessing or using any part of this platform, you agree to be bound by these Terms & Conditions in full.
Last Updated: January 2026Key Terms at a Glance
Introduction
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and windb ("the Platform", "we", "us", "our") governing your access to and use of all services, games, features, and content available on the windb platform at https://windb.bio and any associated URLs operated by windb. By creating an account, accessing the platform, making a deposit, or placing a bet, you confirm that you have read, understood, and accepted these Terms in their entirety.
windb reserves the right to amend, update, or replace these Terms at any time. It is your responsibility to review these Terms periodically. Continued use of the windb platform following any amendment constitutes your acceptance of the revised Terms. The most current version of these Terms is always available on this page, identified by the "Last Updated" date shown above.
Eligibility
Use of the windb platform is strictly limited to individuals who meet all of the following eligibility criteria. windb reserves the right to request proof of eligibility at any time and to suspend or terminate accounts where eligibility cannot be confirmed.
- Minimum Age:You must be at least 21 years of age. windb enforces the 21+ age requirement during registration and reserves the right to request government-issued identification to verify age at any time. Accounts found to belong to players under 21 will be immediately closed and any associated winnings forfeited.
- Single Account:Each player is permitted to hold only one (1) windb account. Creating duplicate or multiple accounts — whether using the same or different personal details, devices, payment methods, or IP addresses — is strictly prohibited and will result in all accounts being closed and any pending withdrawals cancelled.
- Accurate Information:All information provided during registration and throughout your use of windb must be accurate, truthful, and up to date. You must promptly notify windb support of any changes to your registered personal details. Providing false or misleading information is grounds for immediate account suspension.
- Not Self-Excluded:You must not be subject to any active self-exclusion order or voluntary exclusion request on windb or any other online gaming platform. Attempting to open or use an account while subject to a self-exclusion is a material breach of these Terms.
Account Registration
To access the full windb platform, you must register a personal account. Registration is free and requires a valid Bangladeshi mobile number or email address. By completing registration, you represent and warrant that all information you provide is accurate and that you meet the eligibility criteria set out in Section 2 of these Terms.
- Account Security:You are solely responsible for maintaining the confidentiality of your windb login credentials. You must not share your username, password, or account access with any third party. windb is not liable for any losses arising from unauthorised access to your account caused by your failure to keep your credentials secure.
- KYC Verification:windb may require you to complete identity verification (KYC) before processing withdrawals or activating certain account features. KYC documents may include a national identity card, passport, or other government-issued identification, plus proof of registered payment method ownership. Failure to provide required KYC documents within a reasonable period may result in account suspension.
- Account Closure:You may request to close your windb account at any time by contacting support. windb will process closure requests within a reasonable timeframe. Any genuine outstanding balance at the time of closure will be returned to your registered payment method after completion of any applicable KYC or verification requirements.
- Dormant Accounts:An account that has had no login activity for 12 consecutive months may be classified as dormant. windb will attempt to contact you using your registered details before applying any dormancy policy. Dormant account fees, if applicable, will be disclosed in advance and deducted from the account balance, not exceeding the balance available.
Deposits and Withdrawals
All financial transactions on windb are conducted in Bangladeshi Taka (৳). windb supports a range of Bangladesh-friendly payment methods for both deposits and withdrawals, including bKash, Nagad, Rocket, Upay, and major Bangladeshi bank transfers. windb does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
- Minimum Deposit:The minimum deposit amount is ৳50. Maximum deposit limits may apply depending on your selected payment method and account verification status. windb reserves the right to amend minimum and maximum deposit thresholds at any time with reasonable notice.
- Withdrawal Processing:Withdrawal requests are typically processed within minutes to a few hours for verified accounts using bKash or Nagad. Bank transfer withdrawals may take longer depending on the receiving institution. windb targets same-day processing for all standard withdrawal requests submitted by verified Bangladesh players.
- Withdrawal Conditions:Withdrawals may only be made to a payment account registered in your own name. windb does not process withdrawals to third-party accounts under any circumstances. windb reserves the right to carry out additional verification checks before processing any withdrawal request above applicable thresholds.
- Deposit Funding:All funds deposited into your windb account must be from a payment source that belongs to you. Depositing funds sourced from illegal activity, fraud, or money laundering is strictly prohibited and will be reported to the relevant authorities.
- Currency:All gaming activity, balances, and transactions on windb are denominated in Bangladeshi Taka (৳). windb does not offer multi-currency accounts. Players using international payment cards may see currency conversion applied by their card issuer — windb is not responsible for any conversion rate or associated fee charged by third-party payment providers.
windb processes all transactions in accordance with its internal compliance procedures and applicable financial regulations. windb may delay or decline a transaction if it is flagged by automated or manual fraud-detection processes. In such cases, windb will contact the player using registered details to resolve the matter.
Bonuses and Promotions
windb may from time to time offer bonuses, promotions, free spins, cashback, and other incentive programmes to eligible players. All bonus offers are subject to the specific terms published at the time of the offer, as well as the general bonus rules set out in this section. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion's terms shall prevail.
- Wagering Requirements:Unless otherwise stated in a specific promotion's terms, all bonuses are subject to wagering requirements (rollover) before withdrawal. The applicable wagering requirement multiplier for each bonus will be stated at the time the bonus is offered. Wagering requirements must be met using real-money bets placed on eligible games as specified per promotion.
- Bonus Eligibility:Bonuses are available to eligible registered players who have completed any required verification steps. windb reserves the right to determine bonus eligibility at its sole discretion and to exclude individual players from specific promotions where there is evidence of bonus abuse or manipulation.
- Bonus Expiry:All bonuses and any winnings derived from bonus play will expire if wagering requirements are not met within the timeframe specified for that promotion. Expired bonuses and associated winnings will be forfeited automatically. windb will not reinstate expired bonuses under any circumstances.
- Abuse of Bonuses:Any attempt to abuse, exploit, or manipulate windb's bonus system — including but not limited to placing low-risk or opposing bets to clear wagering requirements, using multiple accounts to claim the same offer, or any other strategy deemed manipulative by windb — will result in the cancellation of all bonuses, forfeiture of associated winnings, and potential permanent account closure.
Gameplay and Betting Rules
All games available on windb are provided by third-party game suppliers including but not limited to Evolution Gaming, Pragmatic Play, Spribe, Ezugi, and Microgaming. Each game is governed by the rules of that specific game as defined by its supplier. windb is not responsible for the technical operation of third-party games but is responsible for ensuring that games available on the platform are from certified providers using independently audited RNG technology.
- Bet Acceptance:windb reserves the right to refuse, limit, or void any bet at its sole discretion. Bets that are placed using technical errors, manifest errors in odds, or system malfunctions may be voided by windb regardless of the displayed outcome. windb will not honour bets placed under clearly erroneous conditions.
- Disconnection Policy:In the event of a network disconnection or technical failure during a game round, windb will apply the rules of the relevant game supplier regarding the treatment of the interrupted round. windb is not liable for losses caused by network interruptions on the player's side, including poor mobile data connectivity on Bangladeshi networks.
- Winnings and Payouts:Winnings are credited to your windb account balance immediately upon confirmation of the game result. Maximum payout limits per game session or per single bet may apply and will be communicated within the relevant game's information section. windb reserves the right to withhold payment of winnings pending investigation if it has reasonable grounds to suspect a breach of these Terms.
- Progressive Jackpots:Progressive jackpot prizes are funded by a pooled contribution from player bets across the network of the relevant game supplier. The value of a progressive jackpot displayed on windb reflects the real-time pool value at the time of display. windb does not guarantee any specific jackpot value and is not liable for discrepancies between displayed and actual jackpot amounts caused by network latency.
Prohibited Conduct
The following conduct is strictly prohibited on the windb platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent account closure, forfeiture of all balances and winnings, and reporting to relevant authorities where applicable.
- Fraud and Cheating:Using any software, device, algorithm, or strategy designed to give an unfair advantage over the platform or other players — including but not limited to bots, automated betting scripts, or game-manipulation tools — is strictly forbidden and will result in immediate permanent account closure.
- Money Laundering:Using the windb platform for the purposes of money laundering, terrorist financing, or any other financial crime is strictly prohibited. windb applies Anti-Money Laundering (AML) procedures and will report suspicious activity to the appropriate authorities. Accounts involved in suspected money laundering will be immediately frozen pending investigation.
- Collusion:Colluding with other players to gain an unfair advantage in any game — including sharing cards or game information in live table games, or coordinating bets in sports betting markets — is strictly prohibited and will result in voiding of all associated winnings and account closure.
- Chargebacks:Initiating a chargeback or payment reversal with your bank or payment provider for funds that have been deposited and used on windb is considered fraudulent activity. windb will contest all chargebacks, provide transaction evidence to the relevant financial institution, and suspend the associated account pending resolution.
- Offensive Behaviour:Abusive, threatening, or offensive communication directed at windb staff or other players via any channel including live chat, email, or in-game messaging is prohibited. windb reserves the right to suspend or close accounts where such behaviour is reported or identified.
Responsible Gaming
windb is committed to promoting responsible gaming among all players in Bangladesh. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options accessible through the account dashboard. windb strongly encourages all players to use these tools proactively.
If you believe your gaming activity is becoming harmful to you or others, we urge you to contact the windb support team immediately. windb's Bangla-speaking support agents are available 24/7 and are trained to assist players who may be experiencing gambling-related difficulties. Further guidance on responsible gaming is available on the windb Responsible Gaming page.
Intellectual Property
All content on the windb platform — including but not limited to the windb brand name and logo, website design, graphics, layout, text, software, game interfaces, and all other materials — is the intellectual property of windb or its respective licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the windb platform for personal entertainment purposes only. You may not reproduce, copy, distribute, modify, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from windb without prior written consent from windb.
Limitation of Liability
To the fullest extent permitted by applicable law, windb's liability to you in connection with your use of the platform is limited as set out in this section. Nothing in these Terms limits windb's liability for fraud, death, or personal injury caused by windb's own negligence.
- Gaming Losses:windb is not liable for any gaming losses you incur as a result of using the platform. Gaming inherently involves risk, and by using windb you accept full responsibility for all wagering decisions and their financial consequences.
- Service Interruptions:windb does not guarantee uninterrupted, error-free access to the platform at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond windb's control. windb is not liable for any loss or damage arising from platform unavailability or service interruptions.
- Third-Party Content:windb is not responsible for the content, performance, or policies of third-party game providers, payment processors, or any other third parties whose services are accessible through or in connection with the windb platform. Your interactions with third-party services are subject to their own terms and conditions.
Amendments to These Terms
windb reserves the right to amend, modify, or replace these Terms & Conditions at any time. When changes are made, windb will update the "Last Updated" date at the top of this page. For material changes, windb will endeavour to notify registered players by email or via an in-platform notification, though windb is not obligated to provide advance notice for non-material amendments.
Your continued use of the windb platform after any amendment to these Terms constitutes your acceptance of the revised Terms in full. If you do not accept the revised Terms, you must stop using the windb platform and may request account closure. It is your responsibility to check this page periodically for updates.
Governing Law
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable laws. windb operates as an online gaming platform serving players in Bangladesh and applies its terms consistently across its player base. Any dispute arising from the use of the windb platform that cannot be resolved through windb's internal complaint resolution process will be subject to the applicable dispute resolution procedures communicated to players by windb support.
Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the windb platform, please contact the windb support team. Our Bangla-speaking support agents are available 24 hours a day, 7 days a week, including Bangladesh public holidays. You can reach windb support through the live chat feature inside your account or by emailing the support address below.
Have More Questions About windb?
Visit the windb FAQ for answers to common questions, or read the Responsible Gaming page for guidance on staying in control of your play.